FAQ - FREQUENTLY ASKED QUESTIONS
NB: Copies of the "Technical Tips" Newsletters sent to you by bulkmail are pasted below the following FAQs 1. How do I register?
Follow the instructions given online in the welcome text. You will be asked to specify which Chapter (Section) you want to join. You have to select one or the other to be able to continue the registration process.
2. How do I update my profile?
Connect you by using the "Sign in" facility in the right grey area of the Home Page and you will see a new menu being dispayed with "Edit My Profile" as one of your choices. Click on this link and insert your updated information in the corresponding fileds. Don't forget to click on the "Save Changes" button at the end of the process.
You must update your data regularly on the web site, and in particular your e-mail adress, in order to receive all news and infos which we dispach by e-mail.
3. How do I join one or several Groups (Field or Headquarters postings, or Special Interest Group)?
Once
you have registered, received the confirmation and then signed in, you
will be able to join one or several Groups. Go the left vertical menu and select
"Groups" The choice you will have is between postings you had when you
worked for the ICRC (Field or Headquarters), or a Special Interest
Group. You may also wish to add to those choices, either because we
forgot to list a specific field or HQ posting or because you would like
a new SIG to be created. Simply click on "Join Group" in the menu which
you will see in the grey horizontal bar at the top, once selected your
group. Remember that you can join as many groups as you wish !
4. Why should I join one or several Groups (Field or Headquarters postings, or Special Interest Group)?
You
will be able to network directly and at once with all members of your
Chapter, your Field or HQ posting groups or your Specific Interest Groups. Other members organizing special events will
also greatly appreciate this quick and easy communication tool.
5. How do I quickly access the information concerning my Chapter or any of the groups which I have joined?
Sign
in and see on the right side of the screen the grey field 'My Profile'.
See section 'My Groups' and below the individual groups to which you
belong (Chapter, Field postings or Special Interest Groups). Click on each of the
groups mentioned and you will reach their respective homepages. See on
top of each homepage the horizontal grey menu bar (Group Home, Group
Directory, Photo Album, Blog, etc.) and make use of it.
6. How do I send a bulk email to all members of my groups, or the Chapter I have joined?
Sign
in and see on the right side of the screen the grey field 'My Profile'.
Click on section 'Email My Groups'. You will reach a page with the
heading 'Email Group Members - Step 1: Compose'. Select in the 'To'
field your Chapter or Group you have
joined; indicate the 'Subject' in the relevant field; compose your
message in the field 'Email Body'; click on the 'Preview Email' button.
You can then either click on the 'Send Email' button or click, if need
be, on the 'Edit' button, before previewing your message again and
finally sending it.
Most important: You need
to update regularly your details directly on the website, namely your
email address, in order to receive any information sent by email to
your Chapter or the various Groups you belong to.
7. Are you identified as a lost member?
This
means you ARE in our database but your data has not been updated for
quite a while. We would welcome your registration as a new member so
that you may update your data, your profile, add a picture and join the
network of your Chapter/Groups friends.
8. If I know about a lost member, what should I do?Send an email to the Webmaster who will follow-up:
contact us, or simply click on the small envelop icon which you will see besides his/her name in the "Lost Members" list and fill the form. Don't forget to tell us whom you are writing us about !
9. I’d like to contribute to a Chapter or a Group page, what should I do?Please
contact us. We look forward to your support and we can help you with the first steps to post texts and photos.
10. I’d like to recommend the Association to some friends, who should be contacted?Get them to
contact us .
11. I don't have access to the member's sections of the site any longer. What should I do ?Check first if you have entered your username and personal password properly. If this is not the cause of the problem, did you pay your dues ?
NB: Without paying / renewing payment of your dues, time will inevitably come when your access will be restricted...
If it really not one of those two previous reasons, contact the Webmaster.
12. What are "my connections" ?When you are in your personal profile, you have a menu item entitled "My connections". This is basically an opportunity for you and each member to create a special link with other selected members. Those chosen by you and invited to be part of your "inner circle" will, if they accept your invitation, be abble to communicate directly with this group of selected friends. Another member may invite you as well to belong to his own group.
13. What is an "RSS feeder" ? If you go to the calendar of "Events", you will see in the upper right corner of the page, a small orange icon marked RSS. This is a option which enables you to be updated in real time on your own Internet browser with the latest calendar events planned by the AFD. The same option exists with our "Latest News". Simply click on this icon, and follow the procedure. Our info will reach you at all times on a small menu item placed on your browser, whether you are at that time visiting our web site or not.
14. Any cookies or strange bugs?Try to "Clear Cache" in your browser. Delete your cookies. Try another browser. Ask your computer shop or ...
contact us.
Please find herebelow copies of the "Technical Tips" Newsletters wich we are sending you by bulkmail:
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November 5, 2008 |
The Association of Former ICRC Delegates
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|
In This Issue |
1. How do I "Sign In" ?
2. What is "Register" ?
3. How do I pay my Dues ?
4. How do I update
"My Profile" ?
| |
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THANK YOU
FOR PAYING YOUR DUES !
Members who have not paid their 2008 Dues will loose access to the "Members only" sections of the website by 31st December ! ...but paying before that date will automatically extend your membership until 31 March in order to give you time to pay 2009 ! New members who have joined since October have already been extended to the end of 2009.
UPDATE YOUR PROFILE SO THAT WE DON'T LOOSE TRACK OF YOU ! AND IN ORDER TO FIND OTHERS FASTER, EASIER AND BY FIELD OF PROFESSIONAL ACTIVITY In
order to facilitate the search of members who work in the same field of
activity, we have modified the list of professions in the member's
profile to match that of the previous website and the 2005 member's
directory. Kindly take a moment to update your profile to help us identify you in a given field of activity.
KEEP TRACK OF OUR "TECHNICAL TIPS" You will find a copy of our "Technical Tips" Newsletters in the FAQ section of our website.
| |
"TECHNICAL TIPS" NEWSLETTER No 1
Dear xxx
Since
the opening of our new website on April 1st 2007, many of our members
have visited regularly and made progressive use of the many features
offered by sophisticated new technology.
At
the same time, several have also experienced some difficulties as they
were not so "computer savvy". Some members found the procedure to "Sign
In" too complicated, sometimes forgot their User ID or Password or
mixed-up the "sign In" with the "Register" procedure, etc...
In
order to help them and facilitate the navigation of our site, we are
starting today a series of regular "Technical Tips" Newsletter which
will hopefully make the whole thing more "user friendly" to a majority. Please
give us your feed-back. Let us know if this helps you and what other
features you would like us to explain in future Newsletters. And
obviously if you experience problems, don't hesitate to contact us directly. We will endeavour to help you in the best possible way.
Francis Amar
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1. HOW DO I "SIGN IN" ?
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- On the Home Page: Enter your Username and Password in the SIGN IN fields in the
right part of your screen. If you tick the “remember me” box, your computer
will remember your log-on coordinates and you will not need to do it again
unless you clean the “cache” of your computer.
- On any
other "Members Only" restricted pages: You will automatically be asked
your
Username and Password if you want to access the information. Here again
if you have ticked the "remember me" box, your computer will not ask
you to "Sign In" each time.
2. WHAT IS "REGISTER" ?
- The
"Register" procedure is meant for newcomers to apply for membership.
They will be asked to submit their application and personal data for us
to review. After approval (if they qualify) they will be registered as
regular members of our Association.
- This feature should not be used by regular registered members.
3. HOW DO I PAY MY DUES ?
Look
at the main menu on the left side of your screen. Click on the item
"Dues" and then on the item "Pay your membership dues" which will
subsequently appear to the right. This will take you to the page where we offer you three different ways to settle your dues:
- Credit card payment.
It is easy, fast and perfectly secured by our Swiss Credit Card
Processing partner "Telekurz / Saferpay". We strongly encourage you to
use this feature which simplifies and accelerate our administrative
handling of your money.
- Direct bank transfer by telebanking if you have subscribed to this service with your bank. This is also fast and efficient and simplify both your work and ours.
- Traditional BV payment at the post office
upon receipt of a bill which our Treasurer can send you upon request.
If this is your favored way of paying your bills, why not. But remember
that it will take several days before we can process your payment and
therefore update your account.
4. HOW DO I UPDATE "MY PROFILE" ?
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- First "Sign In", then look at the menu -My
Profile- which appears in the right part of your screen and then look at -My
personal Page-. This is how other members will see the information you have
given hem access to.
- Go to -Edit my profile-. This is where you can
change your personal data, including your Username and Password! Kindly
remember to visit this page regularly and keep this data up-to-date, in
particular your e-mail address and phone numbers, so that we can keep in touch
with you at all times. Remember to tick the -I accept the Terms of Use- box at
the bottom of the page otherwise your changes will not be saved!
Other features at your disposal in "My Profile". will be covered in future "Technical Tips" Newsletters.
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OTHER TECHNICAL FEATURES
There
are many other technical features offered by our
sophisticated website. We will explain more of them in future
Newsletters. If you need any help meanwhile to use them or if you have
a
specific technical problem, don't hesitate to contact your Webmaster
at:
administrator-webmaster@former-icrc-staff.org
German-speaking
members can also write to:
ved.zhwebmaster@bluewin.ch
|
|
| |
Association of former ICRC Delegates
Association des Anciens Délégués du CICR - Vereinigung Ehemaliger Delegierter des IKRK
© 2008
| |
|
December 13, 2008 |
The
Association of Former ICRC Delegates
|
|
In This Issue |
Other
"My Profile" options
1. My Groups
2. My Networks
3. My Events registrations
4. My
Blogs
| |
(more to come in the
next Newsletter...)
|
ANNUAL DUES
LAST
WARNING !
Members who have not paid their 2008 Dues
will soon loose access to the "Members only" sections of the website
!
Our current Treasurer Eveline Bürki has
sent up to five reminders to some of our members who had not yet paid their 2008
dues (a mere 50.- !)
Paying before that date will automatically
extend your membership until 31 March in order to give you time to pay 2009
!
New members who have joined since October
(and paid their 2008 dues) have automatically been extended to the end of
2009.
UPDATE YOUR
PROFILE
SO THAT WE DON'T LOOSE TRACK OF YOU
! AND IN ORDER TO FIND OTHERS FASTER, EASIER AND BY
FIELD OF PROFESSIONAL ACTIVITY
In order to facilitate the search of members who work in the same field of
activity, we have modified the list of professions in the member's profile to
match that of the previous website and the 2005 member's directory. Kindly take
a moment to update your profile
to help us identify you in a given field of activity.
If you have a doubt about how to proceed, please refer to our "Technical
Tips" Newsletter No1 (see below)
KEEP
TRACK OF OUR "TECHNICAL TIPS"
You will find a copy of our "Technical Tips" Newsletters in the FAQ section of our
website.
| |
|
"TECHNICAL TIPS" NEWSLETTER No
2
Dear xxx
Very
few of our members have reacted so far to our first "Technical Tips"
Newsletter... Should we conclude from this deafening silence that everyone is
totally comfortable with the many technical features of our website, or
rather... just too lazy to ackowledge receipt ?
In any case we believe
that for some of you this might still be somewhat useful, and therefore here
comes No 2.
This time we will concentrate on some of the many features
contained in "My Profile" and which we encourage you to take advantage
of.
If you think that you have missed No1 or if our message went
straight into your "Spam" folder by accident, you can still read it. It can be
found in the F.A.Q section of our website at the bottom of the page (look the
item in the main menu on the left of the screen). The present Newsletter and all
future ones will be posted there as well.
Please
give us your feed-back this time ! Let us now if this helps you and what other
features you would like us to explain in future Newsletters. And obviously if
you experience problems, don't hesitate to contact us
directly. We will endeavour to help you in the best possible
way.
Meanwhile, we wish you a very Happy and Peaceful
passage into next year !
Francis
Amar
|
1. "MY GROUPS"
- In the "My Profile" section which will appear on the right
of your screen as soon as you "Sign In" with your User ID and Password, you will
find a whole list of options:
- If you have not yet done so, think about joining one of the many existing
"groups" and interact with fellow-members. Maybe those who have worked in the
same delegations where you have been posted, or others who share the same
interest you do (Activités extèrieures, Philoabende, Corporate Social
Responsibility etc...).
- Joigning a group (or several of course !) enables you to exchange privileged
information with some ex-colleagues you have shared some time of your life with
in the past. You may share information, memories and photos as each group offers
possibilities to create photo albums or blogs.
- One feature which is slowly growing is precisely the sharing of old photos
which most of us have brought back from their field assignments. Looking at old
friend's faces and rediscovering some of our faithful national staff is quite
fun !
2. "MY NETWORKS"
-
This option will
let you register one or several social networks to which you may belong, such as
“LinkeIn”, “Facebook” and others.
3. "MY EVENTS REGISTRATIONS"
- This will show
which upcoming events advertised in the Calendar you may have registered to.
This works only for events where online registration is possible of course such
as “Philoabende”.
4.
“MY
BLOGS”
Create your personal Blog and share
your thoughts and experiences with other
Members.
OTHER TECHNICAL FEATURES
There are many other technical features offered by
our sophisticated website. We will explain more of them in future Newsletters.
If you need any help meanwhile to use them or if you have a specific technical
problem, don’t hesitate to contact your Webmaster at:
administrator-webmaster@former-icrc-staff.org
German-speaking members can also write
to:
ved.zhwebmaster@bluewin.ch |
|
| |
Association of former ICRC Delegates
Association des Anciens Délégués du CICR -
Vereinigung Ehemaliger Delegierter des IKRK
©
2008
| |  |
|
January 24, 2009 |
The Association of Former ICRC Delegates
|
|
In This Issue |
More "My Profile" options
1. My Subscriptions
2. My Preferences
3. My Messages
4. My Connections
5. My Photo Gallery
| |
(Last set of "My Profile" options to come in the next Newsletter...)
Thanks to all those (the vast
majority of you !) who have settled their 2008 dues before the end of
the year and the growing number of members who have already started
paying 2009.
Unfortunately,
as happens each year, a few members have resigned for various personal
reasons or are simply not intersted anylonger. They will be taken out
of our members database.
Our
Treasurer Eveline Bürki is presently in the process of passing-over her
responsibilities to her successor Kurt Buenzli after many years of
relentless service to provide us with rigorous financial
administration. as well as friendly and generous support in many other
ways. Please the join the central and sections committees in thanking her warmly and welcoming Kurt !
UPDATE YOUR PROFILE
SO THAT WE DON'T LOOSE TRACK OF YOU ! AND IN ORDER TO FIND OTHERS FASTER, EASIER AND BY FIELD OF PROFESSIONAL ACTIVITY In
order to facilitate the search of members who work in the same field of
activity, we have modified the list of professions in the member's
profile to match that of the previous website and the 2005 member's
directory. Kindly take a moment to update your profile to help us identify you in a given field of activity. If you have a doubt about how to proceed, please refer to our "Technical Tips" Newsletter No1 (see below)
KEEP TRACK OF OUR "TECHNICAL TIPS" You will find a copy of our three "Technical Tips" Newsletters in the FAQ section of our website. to be found in the main menu on the left side of your Home Page.
| |
"TECHNICAL TIPS" NEWSLETTER No 3
Dear @@first_name@@
We
hope that 2009 has started well for you and your loved ones ! Let us
reiterate our very best wishes to you all for a healthy and happy New
Year, hoping to see many more of you at the various events which the
Association plans to organize.
In this third Newsletter we will
give you some more explanations and tips on how to use the many
features which can be found in the "My Profile" section of the web
site once you have Signed In.
If you have missed No.1 and 2,
they can be found in the F.A.Q section of our website at the bottom of
the home page (look the item in the main menu on the left of the
screen). This third Newsletter and all future ones will be posted there
as well.
Don't
hesitate to let us know what other specific features you would like us
to explain in future Newsletters. And obviously if you experience
problems, don't hesitate to contact us directly. We will try to help you in the best possible way.
Francis Amar
|
1. "MY SUBSCRIPTIONS"
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- You
may subscribe to be kept updated on some specific news or information.
That of your Groups for example. You will then receive this taylor-made
info directly.
2. "MY PREFERENCES"
-
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Choose which information is important to you and tick the appropriate box to receive e-mail alerts about them.
3. "MY MESSAGES"
- This
is the system Post-Office where you will receive new messages sent by
the Association. It keeps records of messages received or sent and you
can also send a message to a Member or a personal “Connection” directly
from here.
4. “MY CONNECTIONS”
Decide
who are your closest friends in the Member’s Directory and invite them
to join you in this “Private Club” of “Connections”.
5. "MY PHOTO GALLERY"
- Upload
your best shots in your very own gallery and share them with
fellow-members to admire. Just follow the simple and self-explanatory
procedure.
- One feature which is slowly growing is precisely the sharing of old
photos which most of us have brought back from their field assignments.
Looking at old friend's faces and rediscovering some of our faithful
national staff is quite fun !
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OTHER TECHNICAL FEATURES
There
are many other technical features offered by our
sophisticated website. We will explain more of them in future
Newsletters. If you need any help meanwhile to use them or if you have
a
specific technical problem, don’t hesitate to contact your Webmaster
at:
administrator-webmaster@former-icrc-staff.org
German-speaking
members can also write to:
ved.zhwebmaster@bluewin.ch
|
|
| |
Association of former ICRC Delegates
Association des Anciens Délégués du CICR -
Vereinigung Ehemaliger Delegierter des IKRK
©
2009
|
February 22, 2009 |
The Association of Former ICRC Delegates
|
|
In This Issue |
Last set of "My Profile" options
1. My Resume / CV
2. My Career Postings
3. Membership info
4. Permanent Email
5. Tell a friend
Important feature to comment on the draft future statutes of the Association !!!
6. How to use the "blogs" ?
| |
All members have now received a
B/V with the postal letter from our President (Draft future statutes of
the association). Many of you seem to find it more convenient to pay
your dues in this traditional way as we see money coming in quite
nicely with your 2009 dues.
UPDATE YOUR PROFILE
SO THAT WE DON'T LOOSE TRACK OF YOU ! AND IN ORDER TO FIND OTHERS FASTER, EASIER AND BY FIELD OF PROFESSIONAL ACTIVITY In
order to facilitate the search of members who work in the same field of
activity, we have modified the list of professions in the member's
profile to match that of the previous website and the 2005 member's
directory. Kindly take a moment to update your profile to help us identify you in a given field of activity. If you have a doubt about how to proceed, please refer to our "Technical Tips" Newsletter No1 (see below)
KEEP TRACK OF OUR "TECHNICAL TIPS" You will find a copy of our three "Technical Tips" Newsletters in the FAQ section of our website. to be found in the main menu on the left side of your Home Page.
| |
"TECHNICAL TIPS" NEWSLETTER No 4
Dear @@first_name@@
This
fourth "Technical Tips" Newsletter will explain the last five options
of "My Profile" which we have not covered yet. With this, each of you
should now be in a position to update easily your personal profile to
keep it up-to-date, and use the various facilities at your disposal if
you want to. Just remember that you have access to this section once
you have "Signed In" with your personal ID and Password.
The
next "Tip" we want to explain this time is the use of "blogs". This is
particularly important now that our President has sent all of us the
draft future Statutes of the Association to be (hopefully) approved at
our next General Assembly on June 13. Your comments, possible
amendments and suggestions are invited and a special "blog" has be
opened to this effect. So, take a minute to understand how it works
and...join the debate !
If you have missed the previous 3
"Technical Tips" newsletters, remember that you can still find them in
the F.A.Q section of our website at the bottom of the home page (look
the item in the main menu on the left of the screen). This fourth one
will also be posted there of course !
Don't
hesitate to let us know what other specific features you would like us
to explain in future Newsletters. And obviously if you experience
problems, don't hesitate to contact us directly. We will try to help you in the best possible way.
Francis Amar
|
1. "MY RESUME / CV"
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- Many
of you are looking for professional networking. Adding your Bio or CV
here is a good way to let others have the basic facts which may help
you find this hard sought new job !
2. "MY CAREER POSTINGS"
-
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Search
for openings or place your own job offers here for others to look at.
You may find the job of your dreams or the right applicant among them.
3. "MEMBERSHIP INFO"
- This is where you can always check when your membership expires and…if you have paid your current dues. We hope you have ...!
4. "PERMANENT EMAIL"
- Get a specific e-mail address from the Association if you want others to join you as such and not on your private one.
5. "TELL A FRIEND"
- Support our efforts and inform others about our website. Encourage them to join too !
5. "HOW TO USE THE BLOGS ? "
- A
blog is a place where you can have an exchange of views with other
members about any subject of interest. You can either as us to set one
up for you and invite orthers to join in the discussion or place your
own comments (posts) on an existing discussion.
- You will find them via the main menu "Links" --> "Community blogs" (click HERE to get to the proper page).
- Try the latest blog opened for your comments on the draft future satutes of the association.
- Remember
to "Sign In" first, otherwise you will see only the "Guest Book" opened
to the public ! The "tags" will take you to the TWO existing discussions: The first is on the actual text of the statutes (HERE) and the second is on the introduction letter from Max Wipf and the spirit of the proposed reform of our structures ! (HERE)
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OTHER TECHNICAL FEATURES
There
are many other technical features offered by our
sophisticated website. We will explain more of them in future
Newsletters. If you need any help meanwhile to use them or if you have
a
specific technical problem, don’t hesitate to contact your Webmaster
at:
administrator-webmaster@former-icrc-staff.org
German-speaking
members can also write to:
ved.zhwebmaster@bluewin.ch
|
|
|
Association of former ICRC Delegates
Association des Anciens Délégués du CICR - Vereinigung Ehemaliger Delegierter des IKRK
© 2009
|
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